Benefit from Our Experience

ASK has more than 25 years of experience providing high-quality contact center services, from customer care and sales, to back office outsourcing, virtual assistants and more.

Throughout this time, we have developed solid processes, adjusting them along the way to match changing technologies and evolving customer expectations. When you partner with ASK, you receive access to our expertise, including best practice standard operating procedures (SOP’s) that help your business run at optimal efficiency.

Because of ASK standard operating procedures:

New agents enjoy a reduced learning curve, decreasing training time.

Business continuity is ensured, even when key staff are on leave.

It’s easy for staff to find the policies and procedures for common situations and tasks.

Delegating tasks is simple with at-a-glance job descriptions.